6 Free Ways To Better Performing Employees
Ensuring that your employees are properly trained and incentivized can make them better performing employees and make the difference between keeping or losing a customer.
Most merchants understand the importance of proper employee training, but even the better performing employees require the proper incentives to perform well. The best incentives aren’t always expensive, in fact some of the least expensive can generate the best results. Here are six ideas to help improve employee performance:
- Sense Of Ownership – Empower your employees by letting them share in the successes and challenges of your business. Give them responsibilities that are theirs alone, let them know you are depending on them and give them positive reinforcement as they learn.
- Hold Them Accountable – If you’ve properly trained them and they understand their job responsibilities, hold them accountable. Prepare a checklist for them to follow and sign-off on it daily, with suggestions on how to improve, if any.
- Listen To Them – You’re the boss, and they know it, but giving your employees a way to share ideas and vent frustrations helps them to feel valued and part of the team. Creating a weekly meeting, before or after work hours ensures you can focus on your team.
- Recognize Them – Set up an “Employee Of The Month” program. Offer preferred parking or take them to lunch to show them your appreciation. Place a picture of them above the counter for customers to see and give them a special badge to wear.
- Remember Their Families – Your employees have a life outside of work. Find ways to help improve their family life, like help finding child care, car allowances or movie tickets. A little love goes a long way.
- Personalized Rewards – Building simple incentives around your employees’ individual needs and desires often helps to reinforce their daily habits and actions. If you listen carefully to them, they’ll usually tell you exactly what they need.
Always remember that your employees are your business ambassadors. Make sure you give them the tools to represent your business in the best manner possible.